What It’s Like Working with People Smart Tools
At People Smart Tools, we consider ourselves as partners. Effective partnerships thrive on strong relationships and excellent communication. We’ll keep you informed with regular updates as we progress. Our collaborative approach insures you can be involved as you’d like.
On this page, we’ll explain how we achieve your desired outcomes, share our core ideology, and highlight the unique aspects of our approach.
To gain a thorough understanding of the new client’s needs and challenges, we will ask probing questions to learn about their business, goals, and pain points. We want to grasp how they perceive challenges and what outcomes they desire.
Building rapport is crucial. We aim to create a positive connection with the client, fostering trust and openness.
Projects are jointly planned, resulting in a letter of engagement that specifies steps, expectations, obligations, materials, and participants. This approach has been effective for over thirty years, ensuring alignment and clear communication. Fees are charged by the project, not hourly.
We are easily reachable via phone calls, texts, or in-person meetings as needed. We strive to close the communication loop with weekly updates on activities, progress, and other important information.
We offer cutting edge insights that advance your project to completion with a proactive spirit. Outcomes can be:
Jim Rooney possesses a profound understanding of the challenges faced by businesses and municipalities. His innovative and creative mindset often leads him to employ reverse logic—thinking in opposites—to enhance business operations.
In 2001, Jim founded the R.E.A.D. (Review, Evaluate, Adjust, and Develop) Change Management Business Development Group. This collaborative environment, where business owners meet as an alternative board of advisors, fosters powerful business growth.
As an engaged listener, he facilitates energy and idea flow, helping discover valuable alternatives to challenges and opportunities. Jim helps you break free from prevailing attitudes or beliefs more easily than imagined.
Our core purpose is to help staff maximize their communication, relationships, and work process skills, leading to greater influence and job satisfaction.
To provide valuable talent development coaching and consulting for individuals and groups, creating measurable and impactful results. We empower our clients in their professional and personal lives.
We value each client as unique and independent. We are ambassadors of truth and discovery, committed to honesty, fairness, and doing the right thing.
It has been our pleasure to associate and learn business strategies from Jim Rooney. His expertise in Business Development, Goal Setting, Customer Relations, Conflict Resolution, and Job Benchmarking has been instrumental to our success.
Jim worked with our leaders on effectively connecting with our members to create a positive atmosphere at BFC. His guidance in marketing strategy and thinking outside the box has greatly contributed to our growth and retention strategies.
Jim’s positive attitude and approachability are second to none. The tools he brings are applicable and usable on the spot. I respect and admire Jim’s knowledge, patience, and actionable ideas.
— J.E., Owner, Brownwood Fitness Center
